What our Customers say...
SERVPRO was very professional, prompt and polite. I am very impressed with the level of service and could not have asked for better service. There was no trace of mold or mildew once they completed the job. "Like it never even happened." :)
Rain caused some water damage at my house because of a roof leak. When the roof was patched up, SERVPRO was there within hours and began setting up fans. They were able to save my new carpet, answer all my questions and they wrapped things up in a couple days. Excellent service for sure.
As a property owner, it is important to have a vendor you can count on for matters such as mold and water damage. I recently had a tenant report mold found in one of my units. The girls at SERVPRO were very knowledgeable and set up a manager to inspect, explain the procedure and execute the job. Within a few days, the mold and mildew smell was gone and everyone was happy. I'm definitely using them again if needed and I highly recommend them.
I would like to thank SERVPRO especially Adam for helping me navigate this process of fire damage restoration and other important stuff when you have some claims going on. Adam and his staff are very respectful and explained all the process. When the time came that I have to move back our furnitures inside the house, I texted Luis to reach out to my insurance to get approval. They take care of everything. I recommend their services. Great people!
SERVPRO of Manhattan, Redondo and Carson has a very profession, uniformed and quick response team. I had a wonderful experience working with this company and highly recommend them to anyone who has had a fire damage, water damage, mold or general cleaning that needs to be taken care of.
One of our office tenants had a leak over the weekend which was discovered on Monday. Their space was flooded and we reached out to SERVPRO. They responded right away and brought a crew along with multiple equipment to help suck up all the water and dry the carpet and walls. They were very professional, thorough and quick. I'd definitely use them again!
Adrian and Cassandra from SERVPRO at Redondo/Manhattan Beach stopped by the Motel 6 i'm currently managing. They were a big help to our facility. They offered us a great tool called The emergency Ready Profile (ERP) in case we came across any type of disaster. Adrian and Cassandra offered us this assessment at no cost. This tool only took 20 minutes to fill out and i'm very confident this tool can save our facility a lot of time and money in the future if anything were to occur at the Motel 6.
SERVPRO is the best restoration company I've ever worked with! I do property management, and for one of my properties I had a really bad flood and they were extremely professional, and got the job done property and right away! Strongly recommend, this company will deliver in a timely manner and professional way. Definitely will call back.
As an insurance adjuster I really appreciate working with this team. The production crew is very dependable and conscientious making mitigation work straight forward . At the office girls are always helpful and communicative. They have a great customer service. Insured's questions and concerns are addressed immediately.Working with this team makes my job pleasant because it really feels like the customer is taken care of with honesty and integrity.
We wanted to have our commercial kitchen area thoroughly cleaned prior to inspections and SERVPRO of Manhattan Beach worked around the clock using special equipment and environmentally safe cleaning solutions to complete the task. What was really impressive is that their crew was able to do the work overnight! This was a load off my shoulders, they got the job done! Needless to say, we passed with flying colors. I will be using SERVPRO regularly from now on. Good job guys!
Luis & Tino were amazing. They made sure I knew what was happening at all times and were prompt, professional and courteous. I would highly recommend SERVPRO of Redondo Beach because you have a great team. Thank you!
We woke up at 7am to the city sewer line backing up into our downstairs. SERVPRO was at our home within an hour of our call. Adam Salceda and crew went right to work. They did the initial cleanup, then sanitized and dried the whole downstairs two times. Liaison with the state inspector and contractor, and hauled away all the contaminated furniture and other personal items. Adam was very professional and talked us through the whole process and what to expect. They were over everyday for a week. They were always on time and we felt safe going to work and leaving the house open for them to work in. I highly recommend SREVPRO. They were amazing during this very stressful time.
My home was damaged by water while I was away. When I entered my house I was devastated by the view of the disaster.I called SERVPRO of Redondo Beach and they helped me in every step of the process. They documented the disaster for my insurance company. Packed my belonging and itemized every damaged item. Stored the unaffected items. Cleaned and dried the structure of my home and made the whole process so much easier for me. Thank you SERVPRO for your help in a time of frustration. From the first call I made to their office to promptness and competency of their technicians I have outstanding experience of using them, and recommend their service to anyone .
SERVPRO crewmembers were professional, prompt and courteous. They also took the time to thoroughly explain the procedure. The cleanup process went by as expected. Thank you SERVPRO.
Fire damage to our place of business was a disaster none of us were expecting. We only knew we had to call SERVPRO of Redondo Beach. The cleanup of soot and smoke damage was done overnight by SERVPRO crewmembers. In less than 48 hours we were back to business. Everything was either cleaned and restored, or replaced. Walking back to office felt like it did never even happened. It was just "much cleaner" than before!
SERVPRO knows how to handle a large loss due to fire, extinguished by sprinkler systems. We were impressed! The adjuster agrees, we would like to thank the whole SERVPRO staff for such an efficient, professional and complete performance of cleaning and remediation and restoration of fire and water damage loss.
We recommend SERVPRO for any damage to commercial building. They are specialized and know how a business needs to get back to work ASAP. Never ever think twice. Use SERVPRO and they will help you get back to work fast, with minimal downtime. We are thankful that we had their number handy in our cell phone with a DRP custom made for us just a couple of weeks before disaster strike.
Flood damage during holidays with a newborn baby at home is not an experience you want to talk about. But you call SERVPRO and they know how to save your life, your home, and your belonging. Thank you SERVPRO!
SERVPRO took time to answer all questions that I had regarding the damaged hardwood floor. They proceed with the cleanup and drying as explained. Were on time, honest hardworker and courteous. I was very satisfied with your work.
SERVPRO technicians were ontime, knowledgeable,courteous, and polite. They did a great job handling the loss, and communication both with us regarding the steps to repair, as well as with the adjuster regarding the details of work to be done. We recommend SERVPRO for any insurance restoration issue.
SERVPRO responded promptly, technicians were very knowledgeable about detecting all wet areas, drying structure, and even saved our beautiful newly installed carpet. Thank you SERVPRO. We recommend your services to everyone in our community.
Technicians were here on time, Very polite, dependable, helpful and explained to us the necessary steps to cleanup and restore. Thank you
I had a pinhole leak in a copper pipe within a closet wall that was not discovered until the drywall broke through and soaked the carpeting. After calling my insurance company (AAA). SERVPRO was immediately dispatched. The crew chief, Constantino (Tino) Ibarra went into action and began the dehumidification and drying process with industrial machines. The next day his crew came out and sealed off the work area to keep my house clean then proceeded to remove the affected drywall and carpet. The entire process took four days. Each day Tino came out to take humidity readings. Before SERVPRO left they thoroughly cleaned and vacuumed. I am very pleased with the professionalism of this company and highly recommend them. (This outfit also franchises the SERVPRO Carson/West Carson store.)
We had a great experience with Tino with SERVPRO of Redondo Beach and his crew. He was very professional and kept me updated. He would call to schedule appointments. He was always on time too. He didn't do anything unless it was approved by insurance. They were very clean. They covered and protected all our furniture and floors. They made sure to check electrical to not blow a fuse with all the fans and filters to help dry up the water from the flood. I just hope the construction people will be as good. Thanks Tino!