What our Customers say...
Water Damage Testimonials
We had water damage and SERVPRO Mike Garcia (Crew Chief) was thorough, professional, courteous, and extremely helpful.
He always asked if there was anything else he could do for us which we really appreciated. It was a pleasure to have him in our home to take care of our water problem.
You have an excellent employee who represents the company.
Ruth and Jim Younger
I was leaving town for the Holidays and had a large amount of water that flooded my condo due to my water heater. Not only did SERVPRO have a rapid response, they offered me a ride to pick up my son from school and take us to the airport since we were already running late due to the flood. I thank them for helping out with getting my home back to pre loss conditions and the ride offer which I thought was really cool of them. I highly recommend them
As an insurance adjuster I really appreciate working with this team. The production crew is very dependable and conscientious making mitigation work straight forward . At the office girls are always helpful and communicative. They have a great customer service. Insured's questions and concerns are addressed immediately.Working with this team makes my job pleasant because it really feels like the customer is taken care of with honesty and integrity.
We woke up at 7am to the city sewer line backing up into our downstairs. SERVPRO was at our home within an hour of our call. Adam Salceda and crew went right to work. They did the initial cleanup, then sanitized and dried the whole downstairs two times. Liaison with the state inspector and contractor, and hauled away all the contaminated furniture and other personal items. Adam was very professional and talked us through the whole process and what to expect. They were over everyday for a week. They were always on time and we felt safe going to work and leaving the house open for them to work in. I highly recommend SREVPRO. They were amazing during this very stressful time.
My home was damaged by water while I was away. When I entered my house I was devastated by the view of the disaster.I called SERVPRO of Redondo Beach and they helped me in every step of the process. They documented the disaster for my insurance company. Packed my belonging and itemized every damaged item. Stored the unaffected items. Cleaned and dried the structure of my home and made the whole process so much easier for me. Thank you SERVPRO for your help in a time of frustration. From the first call I made to their office to promptness and competency of their technicians I have outstanding experience of using them, and recommend their service to anyone .
SERVPRO took time to answer all questions that I had regarding the damaged hardwood floor. They proceed with the cleanup and drying as explained. Were on time, honest hardworker and courteous. I was very satisfied with your work.
Technicians were here on time, Very polite, dependable, helpful and explained to us the necessary steps to cleanup and restore. Thank you
I had a pinhole leak in a copper pipe within a closet wall that was not discovered until the drywall broke through and soaked the carpeting. After calling my insurance company (AAA). SERVPRO was immediately dispatched. The crew chief, Constantino (Tino) Ibarra went into action and began the dehumidification and drying process with industrial machines. The next day his crew came out and sealed off the work area to keep my house clean then proceeded to remove the affected drywall and carpet. The entire process took four days. Each day Tino came out to take humidity readings. Before SERVPRO left they thoroughly cleaned and vacuumed. I am very pleased with the professionalism of this company and highly recommend them. (This outfit also franchises the SERVPRO Carson/West Carson store.)
We had a great experience with Tino with SERVPRO of Redondo Beach and his crew. He was very professional and kept me updated. He would call to schedule appointments. He was always on time too. He didn't do anything unless it was approved by insurance. They were very clean. They covered and protected all our furniture and floors. They made sure to check electrical to not blow a fuse with all the fans and filters to help dry up the water from the flood. I just hope the construction people will be as good. Thanks Tino!